FAQ & Shipping Information

FREE U.S. Shipping on all orders above $50!

SHIPPING

• After your payment is verified, it takes 1-3 business days to process and ship your order. This does not include weekends or holidays.
• Shipping takes 2 - 4 weeks depending on where are you in the World. Please note that this is the estimation only and we do not guarantee delivery dates. 
• Delays may also occur as a result of International Customs Inspections. Your country's Customs office may require additional documents and time to clear your package, which may delay the estimated delivery time. The recipient takes full responsibility for your local Government's and postal regulations regarding Import and Customs, as we cannot be held liable for any items that are not accepted into the specific country. 
• Most orders will be delivered by your local post service as regular registered mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise you on how and where your package should be collected. 

IMPORT TAX & DUTY

• To avoid any taxes we specify low item value on the package. Sometimes import taxes, duties, and related customs fees may be charged once the package arrives at the destination country. These charges are determined by the destination country's customs office and are the responsibility of the recipient. For further details on charges, please contact your country's customs office.

TRACKING

• Once your shipping confirmation is emailed you will receive your tracking number. To track the order you can use Order tracking .
• Alternatively please contact customer support. 

Questions You May Have:

I ordered 2+ items, but only received one... where's my order?

• We have a large assortment of products not stocked in house, when you order multiple items at a time, they may be shipped separately so they get to you faster. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way :)